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Providence Health & Services Telephone Operator in Olympia, Washington


Providence is calling a Telephone Operator (Per Diem, Variable) to Providence St Peter Hospital in Olympia, WA.

We are seeking an individual who will provide exceptional customer service while working quickly and efficiently.

In this position you will:

  • Answer all incoming calls into the facility’s main telephone lines, physician’s answering service and in house operator calls.

  • Provide in person visitor information, reception, and paging.

  • Coordinate all emergency communications. Monitor Hospital Alarm Panels, handle all Fire and Disaster Drills and operate hospital two-way radios.


Required qualifications for this position include:

  • High School diploma or equivalent.

  • Ability to read, write and verbally communicate in English.

  • Previous customer service experience.

  • Proficiency in operating a computer.

  • Must accurately type a minimum of 45 wpm.

Preferred qualifications for this position include:

  • Two (2) years of experience operating a switchboard.

  • Experience in a medical environment.

  • Knowledgeable in medical terminology.

  • Ability to multi-task.

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative (Clinical)

Location: Washington-Olympia

Req ID: 234001