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Providence Health & Services Manager, Starbucks Retail in Olympia, Washington


Providence is calling for a Manager, Starbucks Retail (1.0 FTE, 40 hours per week Variable) at Providence St. Peter Hospital in Olympia, WA.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

Maintains the Starbucks experience for customers. This position is responsible for store-level financial results and all operational metrics. Leads by example and provides clear, specific, timely, and respectful coaching and feedback to employees to ensure operational excellence and partner performance. Sets and communicates daily goals and works through store staff to meet or exceed them. Responsible for generating and delivering required reports and meeting with Starbucks Corporation and Regional Manager Starbucks

In this position you will:

  • Develops and administers budget and provide variance analysis. Completes all monthly financial information, including measurement and analysis of financial results. Oversees the processing of department invoices, revenue deposits, and royalty checks. Monitors petty cash disbursements. Completes authorization for payments.

  • Interviews, hires, and evaluates performance using competency-based criteria, and recommend change in status of employees supervised in accordance with established human resource standards, including progressive discipline when appropriate. Maintains accurate employee records, job schedules, and job descriptions. Develop

  • Oversees scheduling and assigning of staff to meet anticipated workload. Adjusts staffing patterns or assignments to meet changes. Responsible for all timekeeping and dependability tracking. Approves vacation and other leave requests.

  • Implements and performs Starbucks training for new hires and ongoing development of staff to feed the leadership pipeline. Provide training on all Starbucks promotional offerings

  • Maintains the Starbucks experience for customers. Addresses all communication needs, actively problem-solves and responds to all customer feedback.

  • Assures all Starbucks and Providence operational standards are met and the store is consistently compliant with the siren’s eye standards. Assures Daily Duty Rosters are completed and filed and ready for Detailed Store Visits (DSV) and Quality Assurance Safety Audits (QASA).

  • Responsible for assuring all promotional materials are on site, set up according to standards and staff training is complete by promotion start date.


Required qualifications for this position include:

  • Previous experience in Starbucks retail leadership/operations or equivalent required. A minimum of 3 years of management or supervisory experience required.

  • Able to communicate effectively and work well with others in a professional manner. Strong time management skills required.

  • Must demonstrate the competency to safely and/or accurately operate all equipment used in the department.

Preferred qualification for this position include:

  • Bachelor’s degree strongly preferred. Equivalent food service experience in a leadership, supervisory, or management role may be substituted for education requirement. Food Safety or HACCP (Hazard Analysis Critical Control Point) training preferred.

  • ServSafe Certification

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of w

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Olympia

Req ID: 313549