Providence Health & Services Registered Nurse Care Navigator - Emergency Services in Centralia, Washington


Providence is calling a 0.5 FTE, 8 Hour Day Shift Emergency Department Registered Nurse Care Navigator to Providence Health & Services in Centralia, WA.

We are seeking an Emergency Department Registered Nurse Care Navigator to be responsible for managing patient populations with acute, chronic illness and/or multiple co-morbidities, identified as requiring additional transition of care support following visit to the Emergency Department setting. This individual works in coordination with multiple PCPs and/or community providers and serves as the central link to an identified population of patients. Through skilled assessment, education, collaboration and coordination of healthcare and community resources, the ED RN Care Navigator assists patients to gain self-efficacy/management skills, achieve optimum functional health status, and quality of life. The ED RN Care Navigator assists patients/families, staff and systems to achieve high quality, evidence based, cost-effective, and patient focused outcomes. This person works under minimal supervision within the general policies and standard practices and the nursing code of ethics, including Chapter 18.88 RCW. This position performs all duties in a manner that promotes team concepts and reflects the Providence Health & Services mission, philosophy, and core values. Actions will reflect the service area behavior standards which are driven by the core values and include: Respect; I am attentive to the individuals’ right to privacy, I listen to the needs of others and respond patiently and respectfully, I follow through on my commitments, Compassion; I offer assistance to those who appear in need, I respond to concerns and complaints, I do all in my power to alleviate suffering, Justice; I resolve conflicts in a respectful way, I honor diversity in the workplace, I appropriately advocate for the rights and needs of others, Excellence; I seek opportunities for growth and learning, and share what I gather with others, I am fully engaged in work activities when I am on the job, I recognize excellence in others, I present a professional image when I represent Providence, Stewardship; I do my part to maintain a neat and orderly environment, I manage my time effectively, I correct or report any safety hazard I observe, I wisely utilize Providence resources to minimize waste.

In this position you will:

  • Initiate discharge phone calls to identified patient population to ensure smooth transition of care and adoption of identified treatment plan.

  • Plan interventions appropriate to patients’ medical and nursing diagnoses, age, abilities and resources; establishes and implements learning and disease self-management plan for patient/significant others; documents planning process according to organizational standards.

  • Provide teaching to patients/families related to patient’s diagnosis, pathology, medical and nursing treatment plans, discharge needs and health goals; documents each element of care per organizational and unit standards.

  • Review culture follow-up Epic work queue and collaborates with pharmacist, and/or emergency department provider, to ensure appropriate treatment plan; engages with patient to notify of any change in treatment plan, and facilitate appropriate follow-up with community provider.

  • Collaborate and communicate care with patient’s PCP and/or community provider.

  • Maintain high ethical standards in practice.

  • Advocate for the patient and family and protects patient’s autonomy, dignity and decision making rights.

  • Maintain confidentiality of all patient information and holds others accountable for maintaining confidentiality.

  • Deliver sensitivity to cultural diversities of patients and coworkers.


Required qualifications for this position include:

  • Graduation from an accredited school of nursing.

  • Two to five years’ work experience in an RN role in the Emergency Department setting.

  • Currently licensed as a Registered Nurse (RN) in the State of Washington.

  • Current BLS certification – Healthcare Provider (must be AHA accredited).

Preferred qualifications for this position include:

  • BSN.

  • Experience managing complex patients in an Emergency Department setting; Certified Emergency Nurse (CEN).

About the hospital you will serve.

Providence Centralia Hospital in Centralia, Washington is a 127-bed, not-for-profit hospital providing emergency, diagnostic, cancer, birthing and surgical services. It consistently receives high scores on accreditation surveys by the Joint Commission, the Washington Department of Health and the Washington Department of Social and Health Services.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Emergency Nursing

Location: Washington-Centralia

Req ID: 188250