Providence Olympia Jobs

Job Information

Providence Health & Services Crisis Services Technician in Centralia, Washington


Providence is calling a Crisis Services Technician (1.0 FTE, 40 hours per week Variable Shift) to the Psychiatric Emergency Department at Providence Centralia Hospita in Centralia, WA.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

We are seeking a Crisis Service Technician (CST) who in coordination with the Crisis Services Counselor, provides crisis management, information, follow-up referrals, and discharge planning to patients and families who present in the Emergency Center with a wide variety of psychiatric, chemical addiction and psycho-social problems.

In this position you will:

  • Provides clerical and phone support to the Crisis Service Counselor:

  • Provides general clerical support and coordinates information between outside agencies and the Crisis staff, and facilitates communication between PSPH departments and the Crisis office.

  • Performs general patient care duties:

  • Prepares patient for exams, procedures and interviews.

  • Take/record patient’s vital signs, blood pressure, temperature, pulse, and respiration measures.

  • Obtain urine samples.

  • Demonstrate knowledge of body substance isolation procedures, universal precautions, and biohazard material disposal.

  • Assists with the treatment of patients who are a danger to self or others, violent, or who are detained under RCW 71-05 and similar statutes:

  • Demonstrates knowledge of protocol, safe use, and basic maintenance of restraint use: body mechanics and limitations.

  • Reports all significant behavioral and physical issues to Crisis Services Counselor or attending EC RN.

  • Assists security with search of pt belongings.

  • Ensures pt area is clear of unsafe items.

  • Provides competent care appropriate to the patient population:

  • Assess data relative to age of patient (chronological or cognitive).

  • Interpret data based on age-specific parameters.

  • Plan, modify, and deliver care based on age of patient.

  • Identify and plan for special behaviors of the specific age groups.

  • Consider age-appropriate resources.

  • Develops or contributes to the individual plan of care relating to the developmental age and needs of the patient.

  • Adjusts to the age-related needs of the patient.

  • Provides sensitivity with cultural and religious beliefs:

  • Makes allowances for cultural and religious beliefs when providing services.

  • Assesses cultural and religious beliefs and adapts plan of care and patient education needs.


Required qualifications for this position include:

  • Bachelor's Degree in Social Work, Human Services or Psychosocial/Mental Health field

  • Must have a Mental Health Counselor License or will procure an Agency Affiliated Counselor Registration within six (6) months of hire.

  • AHA BLS upon hire

Preferred qualification s for this position include:

  • Washington State Certification as a Nursing Assistant Certified

  • One (1) year Psychiatry and/or chemical dependency experience in a health care setting

  • One (1) year Experience in the area of crisis evaluation and intervention in an acute psychiatric setting with an emphasis on quick assessment skills

About the hospital you will serve:

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Counseling

Location: Washington-Centralia

Req ID: 310002